Customer Testimonials

Customer Testimonials

Listen to What Our Customers Say About Metric Motors!

“This vendor, Metric Motors of Edmond, Oklahoma is one of the nicest, cleanest, well managed auto repair facilities I have had an experience with in my many years of owning autos. Even the waiting room has comfortable, plus sofas for waiting. They do not just perform a service, they tell you if they can’t do the work required and then refer you on to another provider. I trust them and for a 78 year old, single female that is saying something. Most auto repair vendors just try to pull a snow job on us old people and I resent that. Metric Motors is authentic.“

“Mark at Metric Motors is wonderful. He was able to get the price lower than what was estimated, and both cars were done early. We are extremely happy with every step of the process, which is why we ended up bringing both cars in and we will continue to bring both cars in until we get different cars. (and we will take them there, also) The quality of the work was outstanding and the customer service is wonderful. We felt like friends instead of customers, and that goes a long way with us.“

“I have used them since the 80s. They do what they say they will do, they give you estimates, and sometimes do it for less than the estimate. If they run into anything or have a problem, they contact us and make sure we understand what they are doing. If I want to see the old part, they keep all the junk around and show it to me.“

“We have been using Metric Motors for years and would not take our cars anywhere else. Jeff is so great and we trust them to do our repairs and never worry about added costs, etc. They worked on our brakes and even though we expected to have to replace both rear and front, Brian told us we still had life on the rear set – how terrific is that?! I wouldn’t hesitate to recommend them to anyone – they are top notch!“

“They do repairs on cars and they are the best. It is way better than taking the car to the dealership. I had a BMW that they took care of. They take care of a variety of cars and do a little bit of everything. They are super-great people. I have trusted them with my car for the last 15-plus years.“

“My daughter took her car into a local dealership to have a check engine light and was told it would be 105.00 to check to car and it would be available the following day, even though she had made an appointment. I looked on Angie’s List and liked the reviews of Metric Motors. THEY WERE GREAT! They checked the car and found nothing wrong, turned the light off and charged her nothing. She is a college student and could have been taken advantage of. I appreciate how she was treated and feel comfortable having her car serviced or repaired in the future.“

“I have used Metric for a few years and they have done great service and are always honest about what needs to be done or more importantly NOT DONE. If there is a problem they will tell me and more importantly tell me when I do not need anything fixed.“

“I recently took my car in because of a noise and they could not find anything wrong and explained it was just normal wear and tear on a car that is a few years old. They did not make up a problem to fix and I really appreciate that. The guys are friendly and knowledgeable and trustworthy. A plus recommendation.“

“They checked out the car first and then called us and told us exactly what the cost would be; which was less than quoted by another business. They completed the work on time and were very professional in every conversation. We’ve used them 3 or 4 times the last 3 months and couldn’t be happier. It’s so refreshing!“

“Meters Motors were excellent. Excellent. They were working on it when my husband went out of town. They were still working on it, so they gave us a loaner. They said they couldn’t give us the scope of it until they looked at it. They were really fair and extremely reasonable. Our experience with them was excellent. We have a BMW and we’ve been taking it to the dealer, which is, of course, expensive. I felt like they gave us excellent service and did a really good job. I would tell other people to try them. They’re very good.“

 

"We have used Metric Motors for 18 years. I like their professionalism, their turnover rate is not bad, they have had the same mechanics forever and that tells me that they treat them well, they keep up to date, they are computerized and everything is done when they say it will be done. We trust them. When we started with them, we had two lemons and they took great care of them and did a good job and they allowed us to split the charges over one or two months when they did big jobs on the cars. They are customer friendly."

"We really like them. We have been going to them for a year. They are very reasonably priced depending on what you are getting done for your car. They provided much better customer service when compared to the dealer. They are very professional and they don’t try to sell you anything. They also don’t talk down to a woman. I did not get the run around with them as opposed to the dealer. They are quite forthright."

"My regular mechanic couldn't determine the electronic system issue with my car and referred me to the dealer. I went to Metric Motors instead and they diagnosed and repaired the issue quickly and at a very fair price."

"I have done business with this company for 22 years. I was a USPS rural mail carrier for 20 years. The wear and tear mail carriers put on their delivery vehicles is unbelievable. I changed brakes every 90-100 days; I usually burned through a transmission every 3-4 years. I literally drove my vehicles into junk heaps within 6 years of use. I have spent thousands of dollars with these guys and have never regretted a penny. They knew when I walked into their shop, I had broken something on my car and always rushed to diagnose the problem. They not only repaired my vehicles correctly, but they did it in a hurry. Every day that my car was in their shop was another day I could not work. They were aware of this and did everything they could to expedite the repairs. In addition, they were always looking for upcoming issues so that I could try to order the parts and schedule the repairs in advance, so I would not end up stranded somewhere in the middle of my route. They are all ASE certified, conscientious, and professional. Over the years, my relationship with these fine people has broadened and deepened into a friendship that will last throughout my life. Try them!"

"I have used Metric for a few years and they have done great service and are always honest about what needs to be done or more importantly NOT DONE. If there is a problem they will tell me and more importantly tell me when I do not need anything fixed."

"I recently took my car in because of a noise and they could not find anything wrong and explained it was just normal wear and tear on a car that is a few years old. They did not make up a problem to fix and I really appreciate that. The guys are friendly and knowledgeable and trustworthy. A plus recommendation."

"They checked out the car first and then called us and told us exactly what the cost would be; which was less than quoted by another business. They completed the work on time and were very professional in every conversation. We've used them 3 or 4 times the last 3 months and couldn't be happier. It's so refreshing!"

"Meters Motors were excellent. Excellent. They were working on it when my husband went out of town. They were still working on it, so they gave us a loaner. They said they couldn't give us the scope of it until they looked at it. They were really fair and extremely reasonable. Our experience with them was excellent. We have a BMW and we've been taking it to the dealer, which is, of course, expensive. I felt like they gave us excellent service and did a really good job. I would tell other people to try them. They're very good."

"They are people I trust. They don't try to sell you stuff you don't need. They strictly do what you came for and they will suggest. I found them by way of an engineer who recommended them. I have taken my car which is still in service, a 1997 Toyota Camry, to the dealership Bob Howard and they tell me, "It's an old car. I wouldn't be comfortable letting you back on the road for less than $5,000-6,000 worth of repairs" which basically a car that age, it's an old car, you might as well buy a new car because you put more than it's worth. I took it to Metric on this engineer's recommendation and they got me back on the road for $2,000. I just showed them the report that the dealership had given me because I was stunned at the difference. They looked at that and said it's crazy. It would be to their benefit to say "Oh yeah, you need $5,000 worth of repair." They said, "We'll keep that on road as long as you want to drive that car and so far they have. I drive from Midwest City to Edmond to use them because they're that good. They never let me down."

 

"We have used Metric Motors for 18 years. I like their professionalism, their turnover rate is not bad, they have had the same mechanics forever and that tells me that they treat them well, they keep up to date, they are computerized and everything is done when they say it will be done. We trust them. When we started with them, we had two lemons and they took great care of them and did a good job and they allowed us to split the charges over one or two months when they did big jobs on the cars. They are customer friendly."

"We really like them. We have been going to them for a year. They are very reasonably priced depending on what you are getting done for your car. They provided much better customer service when compared to the dealer. They are very professional and they don’t try to sell you anything. They also don’t talk down to a woman. I did not get the run around with them as opposed to the dealer. They are quite forthright."

"My regular mechanic couldn't determine the electronic system issue with my car and referred me to the dealer. I went to Metric Motors instead and they diagnosed and repaired the issue quickly and at a very fair price."

"I have done business with this company for 22 years. I was a USPS rural mail carrier for 20 years. The wear and tear mail carriers put on their delivery vehicles is unbelievable. I changed brakes every 90-100 days; I usually burned through a transmission every 3-4 years. I literally drove my vehicles into junk heaps within 6 years of use. I have spent thousands of dollars with these guys and have never regretted a penny. They knew when I walked into their shop, I had broken something on my car and always rushed to diagnose the problem. They not only repaired my vehicles correctly, but they did it in a hurry. Every day that my car was in their shop was another day I could not work. They were aware of this and did everything they could to expedite the repairs. In addition, they were always looking for upcoming issues so that I could try to order the parts and schedule the repairs in advance, so I would not end up stranded somewhere in the middle of my route. They are all ASE certified, conscientious, and professional. Over the years, my relationship with these fine people has broadened and deepened into a friendship that will last throughout my life. Try them. You will not be disappointed!"

"All went extremely well as always, every time, all-the-time! Metric Motors' staff are always extremely friendly; courteous and professional. Additionally, I can always rely on the adage "say what you mean and do what you say", this adage is certainly valid with Metric Motors. My vehicles are always delivered on-time and within the quoted price. I've never noticed any personal property missing, radio stations changed to the mechanic's station and my vehicles are always returned clean, i.e. no grease marks, etc. My truck had several issues that needed to be checked so the review and needed repairs took a day, no problem but the time span presented a logistic problem for me not anything to do with Metric Motors! As a result of this logistic issue my truck was in residence for a day and a half. Out of the kindness of Jeff and Mike, Jeff went out-of-his way and made arrangements to pick me up at my home and drove me to the Metric Motors to retrieve vehicle. I'm extremely grateful to Jeff for going out of his way! Not only are the front office guys great so are the personnel in back ops too! The Metric Motors' team are exemplary examples of how to run a business smoothly and provide outstanding customer service day in and day out! You are an asset to the Edmond community. Thank You."